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Ups Diversity Audit

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UPS Diversity Audit

HR582 - Managing Global Diversity

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Table of Contents

Executive Summary

Businesses as a rule consist of various structures, whether in its people, customers, or board members. With that being said, I have chosen to audit the diversity within the global organization: United Parcel Service (UPS). The diverse makeup of this company shows the assorted roles within each department from corporate management down to the actual labor force doing the work. Conversely, without proper management skills, managers could neglect to acknowledge the role of each part of the corporate structure. Consequently, a distinctive form of audit is necessary, an audit that can deliver information of how well UPS manages the diversity of its resources. In order to perform this audit properly, a set of sound quantitative and qualitative criteria is required. I will be evaluating the diversity initiatives of UPS, one of the most prolific package delivery service companies in the world. The assessment will indicated whether or not UPS has a sound ability of diversity management.

Diversity Audit

UPS Organizational Background

I.1. Corporate History

Currently, United Parcel Services Inc. is the largest package delivery company and leading universal provider of specialized shipping and logistics services in the world in terms of delivery scale. UPS delivered more than 10 million packages to millions of destinations in 200 countries, with over 462,000 employees in 2008. Initially UPS was established as the American Messenger Company in Seattle, Washington in 1907 by James E. ("Jim") Casey. Jim Casey was only 19 years old at the time and he had borrowed $100 from a friend to create another of many messenger companies within the Seattle area at that time.

The new company concentrated on package delivery for retail stores, within the first couple…...

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