Sender and Receiver

In: Business and Management

Submitted By rzhen1228
Words 1598
Pages 7
What are some ways in which receivers of messages provide feedback when listening to or reading a message? What effect does this have on the message? Provide examples.
The first distinction we need to make is that hearing and listening are in fact different. This is highlighted in chapter five Listening and Responding from our e book Communicating in the workplace. According to Cheesebro, Connor, and Rios (2010), listening, in contrast, involves making a choice. You must decide that you want to listen to a message. That said, a receiver can provide valuable feedback based on the message sent. Sometimes the feedback is positive and sometimes it is negative, but ultimately it is valuable regardless.
Feedback can be provided both verbally and non-verbally. A verbal response happens when a receiver answers a question from the sender or asks a question of the sender if they don’t understand the message or seek further information. A non-verbal response can come in the form of body language. If the receiver doesn’t agree with the message or think the message is a waste of their time they may roll their eyes and the sender. If the receiver likes what they hear they may smile at the sender. Either of these example are ways feedback could be given to the sender.
Allowing for feedback helps foster a positive environment within a team. It allows the person or team a chance to provide input on the message that was given. This helps morale and helps keep the person engaged to what is happening.
Feedback is a critical part of communication. It helps ensure the receiver understood the message. If they didn’t they will seek further information. I know when I have standup meetings with my team I always as if anyone has any questions or comments. This helps close the communication loop and ensures they understood what was said. It also gives them a…...

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