Performance Management Plan

In: Business and Management

Submitted By xtin2santos
Words 1409
Pages 6
Performance Management Plan

Christine G. Santos

HRM 531

February 15, 2016

Richard Sims

Our task for this week is to develop a performance management framework for Brandley Stonefield, owner of Landslide Limousine. His company will provide first-class transportation in the city of Austin with a goal of employing twenty-five employees within the first year and a projected profit of approximately $50,000. The goal of a performance management plan is to provide a strategy that will help the company define, facilitate, and encourage performance. According to Cascio (2015), we have to think of “performance management as a kind of compass, one that indicates a person’s actual direction as well as a person’s desired direction.” The job of Mr. Stonefield as a manager is to help his employees define their goals and encourage them to focus their attention and effort on how to reach them. Employees are considered the company's most valuable assets, and for this reason, we place emphasis on their talents, skills, and other ways they can improve. Continuous improvement is an added value to the company. Therefore, it is imperative that the company invest in the employee's growth and development. Every company aspires to be a high-performance organization which means maximizing the value and return of human assets. Every high-performance organization needs effective leaders to manage human performance. An effective performance management plan includes the employee's involvement in the process of improving their effectiveness, productivity, and performance while managers encourage, empower, and develop performance-driven business culture. Today’s performance management plan is more than just performance review and appraisal. The company needs to align performance management framework to the organizational business strategy by encouraging their employees to work smarter.…...

Similar Documents

Performance Management Plan

...Performance Management Plan-Landslide Limousine Jessica Schofield HRM 531 April 28, 2014 Patrice Coultier Below as requested is a performance management plan formulated for the future of Landslide Limousine. This a new business comprised of about approximately twenty-five employees opening in Austin, Texas. Alignment of performance management framework An organization’s success relies on the standards set forth by the company’s principals and standards. It is the responsibility of the employer to develop topnotch standards and expectations that the employees are aware of and can strive to provide to the customers they serve. Employees should be provided proper training and education to best accomplish their tasks and job specific training needs to be managed. When beginning the initial performance appraisals there will need to be equal expectations and understanding of the goals set forth for the employee. To run smoothly it is best that the company provide the best possible tools and professional standards to be sure it is viewed as a company wide expectation and not an individual approach. In light of the goals and expectations of the employee there needs to be assessment and measurement that can be determined and rewarded through merit raises and acknowledgements for hard work and integrity. Organizational performance philosophy As a customer service business it will be essential for Landslide to define the goals of reliability, top-quality customer service,......

Words: 807 - Pages: 4

Performance Management Plan

...Performance Management Plan Based in Detroit, Michigan, Clapton Commercial Company, LLC is a commercial construction company which has been successfully operating in the Detroit metropolitan area for over many years. Clapton Commercial Construction, LLC began as a small family business specializing in small scale construction repair and structural improvement projects, focusing primarily on residential structures. As growth and expansion occurred within the company, Clapton began to successfully bid and obtain larger scale construction projects including more intrusive alterations and repairs to existing structures. During this period, there was increasing demand for construction projects due to the automotive industry, thereby increasing profits for Clapton Construction. However, due to the decline and possible bankruptcy of the economy for the city of Detroit, it is having a huge impact on all types of commercial and residential construction. Fortunately, in recent times, the economy of Detroit has improved as the automobile companies are bringing back more jobs, once again increasing the need for commercial and residential construction jobs to occur, but the damage has been done. The bottom line has resulted in a huge turnover rate and decreased profits over the last couple of years. Therefore, management has decided to attempt to expand the business in an area where profits many be met. Phoenix, Arizona seems to be very receptive for the......

Words: 1577 - Pages: 7

Performance Management Plan

...Performance Management Plan Introduction The performance management plan we will discuss is a management plan that indicates where Clapton Commercial Construction is at this point and where it will be expected to be after expansion. Company is a commercial construction business and is currently in Detroit, Michigan. Company currently has 650 employees and plans to expand to Arizona, thus adding 20% additional employees. Annual net revenue is 10 million with a revenue growth of -3%, which is expected to stay the same at least for the first year. The turnover rate currently is 20% and forecasting same rate after expansion. Alignment of the Performance Management System to the Organizational Business Strategy First we must align the performance management system to the organizational business strategy just as a compass gives us direction so does performance management. Clapton will require a willingness and a commitment to focus on improving performance at the level of the individual or team every day. Company will not do just one or two annual reviews on performance of employees but will be giving feedback periodically and training to maximize its workforce. There are three requirements that will be met to insure the performance management plan goes well and these are: 1. to define performance, 2. facilitate performance, and 3. encourage performance. (Casio, F. Wayne) Organizational Performance Philosophy ...

Words: 1123 - Pages: 5

Performance Management Plan

...Performance Management Plan Damon Perry HRM 531 July 5, 2014 John Henderson Performance Management Plan Creating a framework for performance management includes taking the steps to ensure that Landslide Limousines is a successful business venture. A performance management plan is an essential tool for a company to use as a structured interaction between a manager and a subordinate. It provides the opportunity for the individual success of all its employees, and the longevity of the company. Below are recommendations that Atwood and Allen consulting feels should be utilized to maximize the potential of Landslide Limousine. Performance Management In order for any business to become successful it is important for companies to implement a performance management framework. An effective framework allows the company to ensure goals are met, and internal decisions are made based off of employees work performance. Performance management aligns with the business strategy because the business strategy displays the vision and goals set by the company, and the performance management framework is another tool. This framework is also useful in measuring and ensuring goals are understood, and employees are given the best chance to succeed and help the business achieve its goals. (“Performance Management Framework”, 2013). To put together an effective management plan, you must include the five steps to an effective performance management plan: (1) setting expectations, (2)......

Words: 1006 - Pages: 5

Performance Management Plan

...Performance Management Plan HRM/531 May 1, 2014 Performance Management Plan A performance management system allows a business to maximize its efficiency through the sum of all its parts. Controlling employee’s behavior, maximizing employee efforts, and minimizing unproductive down town, is at the heart of a performance management system. In fact, according to Clardy (2013), “…a performance management system is the total complex of factors that trigger, channel, and maintain productive task performance.” (pg.1, para.2) Making sure employees are doing their job is no longer an efficient method of performance management. According to Cascio (2013), performance management can be thought of as a compass (pg. 332, para. 3). A compass will indicate current location and be a guide towards a desired direction. Thus, performance management helps businesses understand the current state of an employee’s performance and the desired outcome and direction in which to monitor and measure. Ensuring that an employee’s efforts are having a positive effect on business strategy becomes a key component of performance management. Moreover, human capital and performance management involves understanding how to align human capital management efforts to business strategies. Therefore, understanding how to align limo driver behaviors towards business strategy will be an indicator of the effectiveness of Landslide’s Limo performance management system. To facilitate the effort of recommending a......

Words: 1821 - Pages: 8

Performance Management Plan

...The memo below is a performance management plan you requested. Alignment of performance management framework An organization’s success relies on the standards set forth by the company’s principals and standards. It is the responsibility of the employer to develop topnotch standards and expectations that the employees are aware of and can strive to provide to the customers they serve. Employees should be provided proper training and education to best accomplish their tasks and job specific training needs to be managed. When beginning the initial performance appraisals there will need to be equal expectations and understanding of the goals set forth for the employee. To run smoothly it is best that the company provide the best possible tools and professional standards to be sure it is viewed as a companywide expectation and not an individual approach. In light of the goals and expectations of the employee there needs to be assessment and measurement that can be determined and rewarded through merit raises and acknowledgements for hard work and integrity. Organizational performance philosophy As a customer service business it will be essential for Landslide to define the goals of reliability, top-quality customer service, and high level of professionalism. They will need to manage their chauffer drivers with a competent and experienced driver that can train both in driving skills as well as etiquette. There will also need to be standards for office and phone staff to be......

Words: 772 - Pages: 4

Performance Management Plan

...Landslide Limousines: Performance Management Plan N’Jheri N. Price HRM/531 Bradley Stonefield, the business owner of Landslide Limousines; a luxury car service in Austin, Texas started his business with 25 employees and expected $50,000 in annual profits. He intends to gain an increase of 5% over the next few years. His expected turnover rate is relatively low for the size of his organization (10%). However, in order for Mr. Stonefield to attain a level of success he wishes for his new business, and perhaps significantly lower his turnover rate, he must establish a set of guidelines to facilitate his efforts. This guide is a performance management plan. The performance management plan is a guide that will enable a high level of success and provides means to measure the effectiveness of business operation or employees. The performance management plan is a key component to the success of any organization usually established by the executive staff. In this case Mr. Stonefield and his business colleagues are at the executive level. They will outline key performance strategies, financial needs for operations, align goals and responsibilities for individuals in the company, and collect performance data from the different departments. The performance management plan is important as it can collect data and analyze the information against predetermined guidelines, goals, or objectives; usually specific to the task or function being reviewed. Individual goal and......

Words: 1876 - Pages: 8

Performance Management Plan

...Performance Management Plan HRM/531 October 29, 2013 Performance Management Plan A performance management plan is a non-stop process of defining, measuring and assessing goals in order to effectively manage employee performance that is critical to organization’s business strategy. This performance management plan developed for Landslide Limousine will be organized into three steps. 1. Define Performance, 2. Facilitate Performance and 3. Encourage Performance. According to Cascio (2013) the broad process of performance management requires that three things are done well. Define Performance This process involves three key elements: goals, measures, and assessments. Defining performance or expectations for employees needs to be clearly defined in order to provide direction to maintain or improve productivity. When goals are not specific, it triggers a cascade of problems all leading to poor completion of organizational goals. According to Wayne State University (2013) goals need to be S.M.A.R.T (specific, measurable, attainable, relevant, time based). As mentioned, goals need to be measureable. An example of a measurable goal for a limousine driver is as follows, drivers should be given clear objectives such as, customer site punctuality at 95% of time or greater over an interval of 6 months. Not only is this goal specific by its punctuality percentage, but it can also be measured over a 6 month interval. This goal can be measured by way of a log sheet......

Words: 1319 - Pages: 6

Performance Management Plan

...Performance Management Plan India C Harris HRM/531 March 30, 2015 Dr. Sanders Performance Management Plan Traci in the content of this paper is some recommendations to increase performance based on current business strategy regarding client Landslide Limousine Inc. Several areas relating to performance management will be highlighted and solutions of improvement identified. It is imperious to develop a strategy to increase performance and decrease the anticipated turnover rate of less than ten percent. To accomplish this task, I will identify key concepts that should be implemented within Landslide Limousine Inc.’s overall performance management plan. Alignment of the performance management framework Performance appraisals offer an important role in the global objective of performance management. To assist employees with the improvement of organizational standards and realize their full potential, a performance appraisal serves as a valuable tool; it provides information to both employees and managers for more accurate decision making. Appraisals identify strengths and weaknesses within an employee’s current position to see if further training is required or a promotion can be offered. Appraisals also provide feedback to employers by providing attention to developmental needs and highlight organizational issues. The management by objective (MBO) process establishes benchmarks employees are required to accomplish; it sets amenable standards by both......

Words: 1207 - Pages: 5

Performance Management Plan

... Performance Management Julieann Sandell HRM/531 July 30, 2014 Michael Hedrick TO: Traci Goldman, Manager, Atwood and Allen Consulting FROM: Julieann Sandell DATE: July 30, 2014 SUBJECT: Performance Management Hello Traci, I will be putting together some recommendations based on your current business strategy to increase performance. I will be looking at the different topics to come up with a performance management plan that the company will use to identify areas for improvement and areas of expertise. I know Landslide Limousine will be at a -$50.000 in expected revenue for the first year and is planning on 25 new employees. It is imperative to come up with a strategy to maximize performance and minimize turnover rate to ten percent or less. In order to do this, I will need to look at the topics listed to define the companies overall performance management plan: 1. Alignment of the performance management framework to the organizational business strategy. Performance appraisals play an important role in the overall objective of performance management. Performance appraisals serve as a tool to help employees improve their overall standards by helping them realize their full potential and also provides information to employees and managers for decision making. Appraisals provide reasons employees change positions rather if they need more training or promotion or need to be let go. They provide feedback to employees, provide developmental needs and help spot organizational......

Words: 1234 - Pages: 5

Performance Management Plan

...Alberty DATE: May 4, 2015 SUBJECT: Performance Management Plan In order for Bradley to implement a successful performance management plan he must first understand what makes up such a plan. To facilitate the operation of a successful organization, a performance management plan should be in place. Performance management requires attention from every manager on a daily basis (Cascio, 2013). It is the job of the manager to provide each employee with timely feed back. The managers must also focus the employee’s attention on obtaining the overall goals and objectives of the organization (Cascio, 2013). Furthermore, it is important to know that performance management requires a willingness, ability, and commitment on improving individual employee performance every day (Cascio, 2013). For performance management to be successful, the management must define performance, facilitate performance, and encourage performance (Cascio, 2013). Define Performance Defining performance ensures that individual employees and teams know what exactly is expected of them. This also allows them to stay focused on effective performance. First the managers must set goals for the employees in the organization (Cascio, 2013). The goals need to be specific and challenging to motivate the employee. It is important to provide assessments when defining performance. Performance appraisals play an important part in the overall effectiveness of performance management. According to Cascio, “Regular......

Words: 1641 - Pages: 7

Performance and Career Management Plan

...Performance and Career Management Plan Travis Steiner University of Phoenix Human Capital Management HRM/531 Jim Foote May 01, 2011 Performance and Career Management Plan Having a career management plan is exactly like having a map; you want to know where you are, where you are headed, and where your destination is. Your career management plan should also take into account your career interests and needs along with your knowledge, skills, and how to balance your work (Purdue.edu, n.d, p. 2). As CEO of InterClean I would like to develop a career management plan and guide the employees in a positive direction. Feedback and Opportunities It is crucial to give honest and timely feedback while trying to develop relationships. Developing a healthy relationship is very important and sometimes honest feedback can be hurtful and it needs to be done in a professional and compassionate manner. This will ensure the employee that you are not trying to tear anybody down but rather working with the employee to build a successful organization. Each employee has a different personality and based upon this you may need to be more sensitive when evaluating the employee. An evaluation should be performed four times for new employees and twice for the other employees. For a new employee there is an evaluation after the initial training is finished, there is a 90 day evaluation, a 6 month evaluation and a 1 year evaluation. For other employees the two evaluations are done......

Words: 745 - Pages: 3

Performance Management Plan

...Performance Management Plan HRM/531 Aerial Valladolid June 8, 2015 Professor Pat Fitzgerald Introduction Landslide Limousine is a service that provides mostly customer service with a focus on quality transportation. Goals and expectations outlined by Mr. Bradley are to have the company stay in its current location, possibly having 25 employees at the end of the year, having a yearly and annual turnover rate of 10%. Some of the strategies recommended in the last correspondence like training and incentives would assist with appealing to new hires but keep the turnover rate to possibly 10% or less. Another one of the recommend was providing training. The training does not always have to be the same, but it should pertain to the skill and be interesting. Remember everyone does not learn the same way. Organizational performance philosophy Landslides philosophy would highlight the benefits of receiving positive feedback from the clients, frequency of customers wanting to continue with the company because of certain attributes and how well the employee can keep up with the standards set forth by the company. A trained employee is a happy employee when employees are kept up to date on training, standards and made aware of laws put in place to protect them and the employers. They would be top performers within the company. Measuring employee Skills Some things that could be put in place to measure the employee’s performance could be customer surveys. These...

Words: 606 - Pages: 3

Performance Management Plan

...Alignment of Performance Management Performance Management framework can provide an organization the ability to make its adequacy and effectiveness better and stronger. This framework can assist a company to identify and manage any employee’s qualities, needs, yearnings, and obstructions. Performance Management can considered a sort of guide, one that can provide a person’s paved course along with a person’s genuine heading. As a guide, the purpose of the management is to provide an employee where he or she is at present, understand the expected goals and the way to meet and reach the set goals. Performance Management can assist in the overview of the execution of both the individual worker as well as the business in general (hrweb.berkeley.edu). Philosophy of Organizational Performance The owner of Landslide Limousine is Bradley Stonefield, which is located in Austin, Texas. Bradley has plans to grow his employee base to 25, considering a normal yearly loss of net income of $50,000 for his first year open. For the two or three years, he expects a 5% income development is keeping in mind the current rivalry that the company will be facing. He will have to find and hire workers that are willing and have the ability to follow his theory for the business. This allows Mr. Stonefield’s clients to have a surprising, impressive experience of an administration (informationbuilders.com). Process of Work Analysis The method known as the Work Analysis is a group of procedures that......

Words: 773 - Pages: 4

Performance Management Plan

...Performance Management Plan Kareem M. Williams University of Phoenix HRM 531 Danielle Lombard-Sims October 12, 2015 Clapton Commercial Construction Performance Management Plan Clapton Commercial Construction is a organization with 650 employees based in Detroit, Michigan. They have annual net revenue of $10,000,000 and looking to expand their business to the state of Arizona. Employment law compliance research for the state of Arizona has been completed now the organization is ready to create a performance management plan. Performance management is a process by which managers and employees work together to plan, monitor and review an employee’s work objectives and overall contribution to the organization. Performance management can create a work environment that allows employees to perform to the best of their abilities. Several factors must be addressed when designing a performance management system. The plan must address the alignment of the performance management framework to the organizational business strategy and the organizational performance philosophy. A job analysis process will be recommended to identify the skills needed by employees, methods used for measuring the employee’s skills and the process for addressing skill gaps. An approach for delivering effective performance feedback will also be submitted as a recommendation to Clapton Commercial Construction. Alignment to Business Strategy If Clapton Commercial Construction is to succeed in......

Words: 1625 - Pages: 7