Organizational Behavior Case

In: Business and Management

Submitted By hotpepper
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: Doc 7
Chapter 5: Personality, Perception, & Attitudes
Personality: What is it? Why is it important to the study of OB? (p125+) Personality is at the core of who we are. It is a major influence on our behavior. It is what makes each of us different.
Major Determinants of Personality:
Heredity/Genes – (Nature versus Nurture) Debate Which one is it in your opinion?
Is it more one than the other? What % would you assign to each?
Birth Order? Is this a major influencer?
Situation Are we different people (personalities) when we find ourselves in different situations? Personality Traits:
Big 5 Traits: Value of/Use of (p132+) Would you agree that these are indeed the
"big five", or are there more important ones?
Personality Tests: Words of Caution
Although these tests can have a role in decisions involving people, their use and potential abuse is questionable primarily due to their degree of validity. Just how valid are they?

Perception: What is it? Why is it so important to the study of OB? (p135+) As the management guru Tom Peters says "perception is all there is". One could argue that there is no "reality", it is only what we perceive it to be.
The Perception Model (p137)
Perceptual Errors: (p139+) Can you think of an example of each of the following?
Selective Perception – Frame of Mind – Frame of Reference –
Stereotyping – Expectancy – First Impressions – Halo/Horns
Effect – Tunnel Vision – Group Myopia
Employee Attitudes & Behavior: What does research (evidence) tell us about these relationships?
Attitudes & Job Satisfaction: (p142+)
Outcomes of Job Satisfaction:
Job Satisfaction & Performance: (p144)

Job Satisfaction & Turnover: (p145)
Job Satisfaction & Absenteeism: (p145)
Organizational Commitment: What is it? Why is it important to the study of OB? (p146+)…...

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