Operational Management

In: Business and Management

Submitted By whateversky
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Organizational Trends
According to Organizational Behavior (OB, 2005), decision making is defined as the process of choosing a course of action for dealing with a problem or opportunity. There are several steps that occur in the decision making process. First, one must recognize and define the problem or opportunity. Second, one must identify and analyze alternative courses of action and estimate their effects. Third, choose a preferred course of action. Fourth, implement the preferred course of action. Finally, evaluate the results and follow up as required. This process seems to be fairly simple but can become extremely complex when outside factors are considered. As the Information Age come about an increasing amount of work-related stress can be linked to technology. The ease of information access and the troubles generated by this information has had a profound effect on stress in the workplace. The effects of ethics on decision making and the impact technology has on work-related stress are both trends in organizational behavior that vary according to the times in which each occurs.
Decisions are usually made using a structured method which allows the decision maker to rationalize his or her options and analyze the situation so that the best decision can be made. When ethical dilemmas are introduced, the process if often becomes complicated and can result in the normal process being foregone in favor of emotional or rash decisions. Often risk and uncertainty is present during these ethically challenging decisions. It is up to the person or persons making the decision to ultimately decide if the decision made will be an ethical one. Many times the person making the decision must choose between the ethical approaches, even if it means hurting the organization, or the unethical approach which goes against personal and organizational beliefs but will benefit the…...

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Operational Management

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