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Ob Notes 1

In: Business and Management

Submitted By jzs525
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Organizational Behavior * Organizational Behavior * A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations * The aim is to apply such knowledge toward improving organizational effectiveness

* Organization * A consciously coordinated social unit that: * Composed of a group of people * Functioning on a relatively continuous basis * To achieve a common goal or set of goals

Organizations are made up of 3 levels * Individual Level * Individual Differences * Personality characteristics, perception, values, and attitudes * Job Satisfaction * A positive felling about one's job resulting from an evaluation of its characteristics * positively related to productive * positively related to engage in OCB * negatively related to absenteeism and turnover * Motivation * Behaving Ethically * Ethical Dilemmas & Ethical Choices * Situations in which individuals are required to define right and wrong conduct * Ethics * The study of moral values or principles that guide our behavior and inform us whether actions are right or wrong

* Group Level * Working with Others * Developing good interpersonal skills * Workforce Diversity * The mix of people in organizations in terms of gender, race, ethnicity, disability, sexual orientation, age, and demographic characteristics such as education and socio-economic status.

* Organizational Level * The Use of Temporary Employees * Organizations face the challenge of motivating employees who do not feel as connected to the organization as do full-time employees. * Improving Quality and Productivity * Productivity = Effectiveness + Efficiency * a performance measure including effectiveness and efficiency * Effectiveness * the…...

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