Improving Organization Retention

In: Philosophy and Psychology

Submitted By bennymed
Words 1430
Pages 6
Improving organization retention
Mhammed Benhaddouch
PSY/435
February 10, 2011
Willetra Brittian

Improving organization retention
JC’s casino is one of the best attractions in the San Diego area. The casino is a full service resort with an upscale casino. Several government agencies recognized JC’s as a friendly and supportive work environment. JC’s casino offers an equal opportunity work environment with excellent wages, generous benefits, and dedication to career advancement and enhancement. Recently JC’s management contracted an independent consultant to help with retention and employment issues. The consultant in this essay will address the problem by pinpointing all the issues and occupational stressors. Make recommendations and apply new work motivation strategies to help with the retention and recruitment process. The consultant will help team management to emphasize job satisfaction by reducing all the counterproductive activities and encourage the productive ones. All the reports presented by the human resources and the housekeeping directors confirmed that JC’s main problem is employee related. A high retention rate for both departments decrease the workforce and create gaps between teams and management. To narrow the domain of study, the consultant started his analysis from the exit interviews so he can figure out what may be the problem. After examining the exit interviews, the consultant decided to interview more housekeepers and dealers. The interview analysis served as an effective method because it helped the consultant to highlight more issues causing employees to leave. It was brought to the attention of the consultant that the floor pit boss who is the owner stepson is a toxic team player, devil, and incompetent. The pit boss behavior causes the dealers to feel unsafe and tired to put up with his authority misuse. The housekeepers in the…...

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