History of M & S

In: Business and Management

Submitted By Chintannagrecha1
Words 399
Pages 2
http://corporate.marksandspencer.com/mscareers/rewards_benefits
From our humble beginnings as a single market stall, we've grown to become one of the UK's leading retailers of clothing, food, home products and financial services. We now employ 68,000 employees in 30 countries, have more than 500 stores and serve tens of millions of customers each and every week.
Our commitment to provide superior quality products at attractive prices has built us an £8 billion turnover, but more importantly has given us the enviable reputation as the retail store against which all others are measured.
To discover more about the core beliefs that have contributed to our success, click on the links below.
Our Values
Our Diversity

Our success has been built on a number of core company values that have remained almost unchanged since our earliest beginnings. They are:
Quality - Delivering excellent standards consistently.
Value - We need to deliver exceptional value to our customers.
Innovation - We need to continue to be at the forefront of innovation in both general merchandising and food.
Trust - We are the most trusted retailer. We have a proud heritage of staff welfare, customer care and involvement in the community. We want to continue to build this.
Service - is about delivering the highest standard of services to our customers.

Service, has perhaps the biggest impact on our people. We want everyone who works for us (no matter what role they're in) to be focused on helping us deliver a service people talk about. This in itself has created a set of values, which apply to all our teams.
"It's all about creating a working environment that encourages people to add to their skills, and where they're provided with everything they need to achieve their potential."
Belinda
Proud - Our people are proud of the fact they work for Marks & Spencer, and of the products they…...

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