Good Boss Bad Boss Review

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Book Review | Book Review | Good Boss, bad boss: How to be the best... and learn from the worst | Ottawa University Organizational Consultation Skills | Erin Smith | 11/18/2012 |


Good Boss Bad Boss wrote by Robert Sutton is the research and stories put together about good and bad bosses, and behaviors in the workplace that led to their successes and failures. This book gives insight and self awareness as part of an ongoing process toward becoming a great boss or leader. Suttons work was directed by three basic questions: His work is directed by three basic questions: If you want to be a Good Boss, what do you need to accomplish day after day, If you have a Bad Boss, what can you do about it, and In short, what are the hallmarks of a Good Boss, and worst flaws of a Bad Boss? (Sutton, 2010)
In the beginning of the book Sutton takes a look at having the right mindset. Being a good boss creates a healthy environment. What is more, a good boss has "more impact on engagement and performance than whether their companies are rated as great or lousy places to work" (Sutton, 2010). Sutton points out that “the leaders of an organization still matters more than the other bosses.” (Sutton, 2010)
Sutton points out many points, but one strong point that is a focus is that bosses matter. Sutton stated, “Bosses matter, especially to their immediate followers and in small teams and organization.” He points out that bosses need to act as if they are in control even when they aren't, since confidence is contagious and spreads to employees. He also suggests that bosses should say "yes" or "no" rather than be ambiguous. Also important are giving credit to others, blaming yourself when things go wrong, and being aware of powers and limits. (Sutton, 2010)
Sutton states that "the best bosses dance on the edge of overconfidence, but a healthy dose of self-doubt…...

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