Employee Motivation in Hilton Hotel

In: Business and Management

Submitted By viola25
Words 1250
Pages 5
ith the highest employee turnover rate, the hospitality industry need to encourage employees to voice their opinions, ideas, and any of their other concerns for improving performance and reducing employee turnover. The purpose of this study is to investigate the impact of different types of organizational culture and different leadership styles on employee voice in the hospitality industry. Hospitality human resource practitioners could modify their organizational culture and leadership style according to the results of the study, in order to encourage their employee voice. The results of this study could also contribute to the literature about factors that influence employee voice.
Introduction
As according to www.skagitwatershed.org “Leadership is a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent. Leaders carry out this process by applying their leadership attributes, such as beliefs, values, ethics, character, knowledge, and skills”.
Leadership is a process of getting things done through people. Leadership is not a science. So being a leader is an adventure because we can never be sure whether we will reach our goal -- at least this time. The touchdown drive may end in a fumble. The troop may have a bad weekend during the camporee. Or the city's citizens may not be convinced that the mayor's policies are right. So these leaders have to try again, using other methods. But they still use the same process the process of good leadership (Oran’s, 1997).
Employee Turnover
As according to Wood (1992), “defines employee turnover as the rate of change in the number of employees of a concern during a definite period commonly a month”. In some other ways it is defined as a measure of the extent to which old employees leaves and new employees enter the service of the…...

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