Customer Service Representatives Who Listen Well Are Most Effective, Because Listening Helps Them Understand Customers and Consequently Better Serve Their Needs. in This Assignment, You Will Consider How Csrs Can Train

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My Cultural Profile
Theresa Richardson
Everest University

MY CULTURAL PROFILE My cultural profile is a typical American one. I am highly organized person and very loyal not only to the place where I work but also to the community I belong to. I believe that freedom is the birthright of every individual and hence there could no curbs on the freedom that I want to enjoy. I am very law abiding and understand the limitations imposed on me .I am very self-reliant and depend on myself for almost everything. I am also very achievement oriented in the sense that I do understand that in this very competitive world one had to be determined to perform well. My career goals are clearly etched out and I work towards that end in view. Coming from a very traditional the values of hard work and determination have been ingrained from a very young age. I manage my time very well and am very time conscious and believe in working efficiently. I am very friendly but formal with strangers .We still share high values of family so we are not bothered about transition. I am competitive when it comes to performance orientation and am quite generous when it comes to sharing knowledge and prosperity though I am very conservative about sharing personal experiences and success stories. I was raised by the truly African American culture which speaks of these eight criterions in great detail. Though our family values in this culture is very high we do not take this as an obstacle towards expansion of either our thoughts of work horizons. In fact this orthodoxy has helped us survive under very tough situations. We have stuck together in helping each other and sharing whatever we could in times of difficulty and economic downturn. Many of us were employed and with slow determination and support from others we are now honorably placed today.…...

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