Cool Headed

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MAYO CLINIC

Understanding the importance of team work and its impact on achieving organizational goals and objectives is an important element Mayo clinic’s success story. Established by Dr William Worrall Mayo in 1863 in his commitment to the medical profession, being a medical doctor became a family tradition as it was passed down the family line when his two sons, Dr William Jones Mayo and Dr Charles Horace Mayo joined the noble profession in 1883 and 1888 respectively.

Using new methods which were viewed as unconventional then, they asked other medical doctors and basic science researchers to join them. It created an integrated group that practiced depending on each other and their method of operation was gradually accepted as time went by.

Revolutionizing medical practice, Mayo clinic developed a reputation for itself as patients recognized the benefits of “pooled resource” where a lot of ideas are put together to pursue a common goal. They used a method where responsibilities are shared and decision making is based on general consensus. They attracted both patients and medical practitioners from around the world.

Evolving over the years Mayo clinic has nurtured and developed its founders method of operating which has helped them develop and improve. The type of interpersonal relationship encouraged by Mayo is “friendship” according to (Doyle, 2005) “Friendship is defined as rule-governed relationship that parties enter into by choice.” As indicated in the report each member of the communications team is allowed to pick ten employees they know informally. Taking advantage of informal channels and grapevine (an informal channel where information is transferred through networks of friendships and acquaintances) is a very smart move in an environment where self-pride and egotism could easily be manifested. The possibility of speaking freely to…...

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