Communicatio for Health Professional

In: Business and Management

Submitted By mshafiqur
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Personal and Professional Healthcare Communication

xxxxxxxx
HCS/350 Health Care Communication
Prof: xxxxxxx
Date: 1/02/2011

“Communication is the process of sharing information using a set of common rules” (Northouse & Northouse, 1998, p. 2). Health care communication is a specific and narrower form of communication that takes place between the health care professionals and patients regarding health. Communication

Human Communication

Health Communication

Figure One: Relationship among three kinds of communication (source: Northouse &Northouse, 1998, p. 2)

Many organization has defined health care communication in different ways. Just like any other human communication, it is person specific. This is a skill health care professionals need to learn by practice. According to The United States Office of Disease Prevention and Health Promotion (2010), "the art and technique of informing, influencing, and motivating individual, institutional, and public audiences about important health issues. The scope of health communication includes disease prevention, health promotion, health care policy, and the business of health care as well as enhancement of the quality of life and health of individuals within the community" (Terminology, para. 4).
Communication is a skill that professional needs to learn and practice to be an effective communicator. While practicing, they should employ the four basic communication skills: Engage, Empathize, Educate, and Enlist. Proper communication is an essential aspect of health care service. To be effective, clinicians needs to have specific skills such as how to open an interview with the new patient, how to engage the patient in the discussion, show empathy to the patients’ issue, educating the patient, make the patient a partner in the…...

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