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Business Manager

In: Business and Management

Submitted By eea5422
Words 1317
Pages 6
Today's Date Course Name Score Learner Name

Sep 23, 2013 H&W Engagement Counseling Certification Course 76% Edgar Arellano - 030-00107

Test Date Test Name Test Duration

09/ H& Ce 7m

0 points Multiple Choice 0 points Multiple Choice 0 points Multiple Choice 0 points Multiple Choice
Multiple Choice

1) The definition of Triclycerides is: (A) Blood Sugar (B) Good Cholesterol (C) Cardiac Risk Ratio (D) Fats in the Blood (E) Blood Sugar 4 points True or False 4 points True or False
True or False

2) The Engagement Counselor should be sitting down when the participant arrives for the Engagement Counseling session. This will put the participant at ease: (A) True (B) False 0 points Multiple Answer 0 points Multiple Answer
Multiple Answer

3) The Engagement Counselor must complete the Critical Value Notification Form for which out of range results: This question has multiple answers: (A) BMI (B) Glucose (C) Pulse (D) Body Fat Percentage (E) Blood Pressure 4 points True or False 4 points True or False
True or False

4) Speaking quietly does not always insure privacy during an Engagement Counseling session: (A) True (B) False 4 points True or False 4 points True or False
True or False

5) The Engagement Counselor must provide diagnostic advice to the participants. (A) True (B) False 4 points Matching 4 points Matching
Matching

6) Match these possible participant questions with the correct answer: (A) Should I go You should locate a physician or visit a medical clinic for follow up on your out of to the hospital to the recommendation on the Critical Value Notification FormI can not make that immediately? You should definitely follow up with your family physician. You should locate a physician or visit a medical clinic for follow up on your out of (B) What should I do if I to the recommendation on the Critical Value Notification FormI can not make that You should definitely follow up with your family physician. don't have a family physician? (C) Should I go You should locate a physician or visit a medical clinic for follow up on your out of back to work to the recommendation on the Critical Value Notification FormI can not make that You should definitely follow up with your family physician. after the screening if my blood pressure or glucose are out of range? 4 points True or False 4 points True or False
True or False

7) Engagement Counselors must not diagnose or provide medical advice during any of the Engagement Counseling sessions we offer our sponsors: (A) True (B) False 4 points Multiple Answer 4 points Multiple Answer
Multiple Answer

8) As an Engagement Counselor you must: (A) Provide participant with sponsor/customer brochures if applicable

(B) Provide participant with their biometrics and blood results (C) Provide participant with a local physician name for follow up (D) Provide participant with normal ranges (E) Provide participant with a diagnosis 4 points True or False 4 points True or False
True or False

9) The prior participants signature and information must be covered with plain sheet of paper to ensure privacy on the Engagement Counseling Participant Log. (A) True (B) False 4 points Multiple Choice 4 points Multiple Choice
Multiple Choice

10) The definition of LDL is: (A) Blood Sugar (B) Good Cholesterol (C) Cardiac Risk Ratio (D) Bad Cholesterol (E) Fats in the Blood 0 points Multiple Answer 0 points Multiple Answer
Multiple Answer

11) If you are working in the role of an Engagement Counselor at a Fingerstick event that is offering Results Review, which procedures will you perform: This question has multiple answers. (A) Provide particpants with medical advice (B) Review participants biometrics and blood results line by line (C) Provide participant with a diagnosis (D) Advise participants of the normal ranges for biometrics and blood results (E) None of Above 4 points Multiple Answer 4 points Multiple Answer
Multiple Answer

12) Which forms should be enclosed in the Engagement Counseling Envelope: This question has multiple answers. (A) Wellness Screening Summary (B) Receptionist Checklist to verify number of participants (C) Critical Value Notification Forms (D) Engagement Counseling Participant Logs

(E) Participants pink copy of Lab Consent Form 4 points Multiple Choice 4 points Multiple Choice
Multiple Choice

13) If the participant has specific medical questions which are not covered in the Engagement Counseling session the Health Professional must: (A) Attempt to answer the questions (B) Refer the participant to their physician (C) Refer the participant to the Site Manager (D) Refer the participant to their HR Department (E) None of the Above 4 points True or False 4 points True or False
True or False

14) The white copy of the lab consent form must be given to the Site Manager to be shipped to the lab. (A) True (B) False 4 points True or False 4 points True or False
True or False

15) The Engagement Counselor must make a mental note of the participants results & the normal ranges listed on the Health Education Quick Reference Guide to review with the participant: (A) True (B) False 4 points True or False 4 points True or False
True or False

16) The Engagement Counselors dress code is different from the Health Professionals so they are not confused with the Health Professionals: (A) True (B) False 4 points True or False 4 points True or False
True or False

17) The Engagement Counselor only needs to review the elevated results with the participant: (A) True (B) False 4 points True or False

4 points True or False
True or False

18) The pink copy of the lab consent form must be given to the participant. (A) True (B) False 0 points Multiple Answer 0 points Multiple Answer
Multiple Answer

19) The Engagement Counseling envelope is given to the Site Manager at the end of the screening. What should be enclosed in the envelope: This question has multiple answers. (A) Work Order (B) Scheduling Questionnaire (C) Completed Engagement Counseling Participant Log (D) Completed Critical Value Notification Forms (E) Copy of your Engagement Counseling online certificate 0 points 0 points

Multiple Choice With Graphic

20) The Health Education Quick Reference Guide: (A) Should only be used if you can not remember the information on the guide (B) Is only used as a reference in the online training (C) Must be referred to when reviewing participants results (D) Should be posted in the Engagement Counselors station (E) None of the Above 4 points Multiple Answer 4 points Multiple Answer
Multiple Answer

21) If the participants results are normal the Engagement Counselor must: This question has multiple answers: (A) Provide the participant with the pink copy of their Lab Consent Form (B) Not counsel the participant because their results are normal (C) Review the participants biometrics and blood results line by line (D) Review normal ranges with the participant (E) None of the Above 4 points True or False 4 points True or False
True or False

22) Some sponsors offer brochures for the participant about specific programs available to them to maintain or improve participants results: (A) True (B) False 4 points True or False 4 points True or False
True or False

23) The interaction between the Engagement Counselor and the participant is scheduled to last between 1-15 minutes. (A) True (B) False 4 points True or False 4 points True or False
True or False

24) You must check your Work Order to determine which option of Engagement Counseling you will be performing: (A) True (B) False 0 points 0 points

Multiple Choice With Graphic

25) The Engagement Counseling Participant Log: (A) Will be completed by the examiner who completes the screening (B) Will be completed by the Site Manager (C) Is not required for all Engagement Counseling sessions (D) Should be kept covered to maintain other participants privacy (E) Will be completed at the registration desk…...

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