Becom a Rich Man

In: English and Literature

Submitted By kelvin1708
Words 771
Pages 4
第六章
是非題:

1.變革是組織事實。 (正確; 易 )

2.組織變革可以是人員, 結構, 或技術中的任何調整。 (正確; 中 )

3.市場是變革的一個外部力量。 (正確; 中 )

4 。看護工需求方面的變革是經濟環境改變的一個例子。 (錯誤; 難 )

5 。經濟改變是對於變革的一種內部力量。 (錯誤; 中 )

6 。每位管理者都有可能是變革代理人。 (正確; 中 )

7。 靜水行船的變革比喻和盧文所提的解凍,改變和再凍結的概念一致。 (正確; 難 )

8.在"湍流泛舟〃比喻中, 變革是預期中的自然狀況, 而它最後可能為一個連續的過程。 (正確; 中 )

9.變革可能會影響到你目前已有的投資。 (正確; 易 )

10.人們抵抗變革的一個原因是它的解釋模糊與不確定。 (錯誤; 難 )

11.管理者可採取的變革基本上可分為三類: 結構, 技術和產品。 (錯誤; 難 )

12.電腦化是用機器取代人們的技術變革。 (錯誤; 中 )

13.近年來最明顯可見的技術變革是經歷管理者的努力擴充公司的資金。 (錯誤; 中 )

14.敏感度訓練是藉由非結構的群體互動來改變行為的一個方法。 (正確; 易 )

15.改變人們及人際關係的本質和品質的技巧稱之為組織發展。 (正確; 中 )

16.表決是暗中去試著影響他人。 (錯誤; 中 )

17.操控是直接採取威脅或武力脅迫的手段。 (錯誤; 中 )

18.脅迫的主要缺點是它通常是非法的。 (正確; 中 )

19.協商是暗中去試著影響他人, 曲解和扭曲事實, 或者隱滿資訊。 (錯誤; 中 )

20.絕不和員工溝通被視為克服變革的抗拒。 (錯誤; 中 )

21.當組織文化強烈時,文化變革較容易。 (錯誤; 易 )

22.組織文化變革的最後一步是開始重整。 (錯誤; 中 )

23.組織文化有抗拒變革的傾向。 (正確; 中 )

24.組織文化變革的第一步是處理一種文化的分析。 (正確; 中 )

25.一種戲劇性危機的存在能幫助文化變革。 (正確; 中 )

26.壓力是一個人面對或經驗到異常的需求,限制或是機會,而結果無法確定時,內心所處得生理與心裡上的緊張。 (正確; 中 )

27.在組織因素方面,任何企圖降低壓力水準必須由選擇員工開始。 (正確; 中 )

➢ 管理工作的多樣性

28.多樣性不同的講法可以是強烈組織文化給予許多限制給不同的人。 (正確; 中 )

29.創造力是將想法轉變成為實用性的產品,服務或是作業方式的過程。 (錯誤; 難 )

選擇題:

1. 身為管理者, 沒有環境不確定性或者競爭者推出新產品的威脅, 將是簡單的沒有下列何者。
a. 政府法令
b. 差異
c. 文化差別
d. 組織變革
(d; 中 )

2. 管理變革是下列何者不可或缺的一部分。
a. 頂尖管理者的工作
b. 中階管理者的工作
c. 第一線管理者的工作
d. 每一位管理者的工作
(d; 中 )

3. 下列何者不是變革的一種外部力量?
a. 市場
b. 政府法令
c. 經濟的變化
d. 勞動力
(d; 中 )

4. 2002年的沙賓法案就是下列環境變化類型中的一個例子?
a. 內部
b. 科技
c. 政府法令
d. 勞工市場
(c; 中 )

5. 為了增加勞工的需求而改變人力資源去吸引和留住看護工即是下列何者環境變革因素?
a. 市場
b. 科技
c. 勞工市場
d. 經濟
(c; 難 )

6. 對管理者而言利率下降將刺激下列何者變革因素?
a. 市場
b. 政府法令
c. 勞工市場
d. 經濟
(d; 易 )

7. 下列何者不是變革的一種內部力量?
a. 科技
b. 策略
c. 勞動力
d. 員工的態度
(a; 中 )

8. 史蒂夫班柰特使用了什麼變革因素在他徹底改變英特異公司中?
a. 科技
b. 勞動力
c. 設備
d. 策略
(d; 難 )

9. 增加雇用的女性員工和少數主力管理者是注意到什麼變革因素?
a. 策略
b. 勞動力
c. 設備
d.…...

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