Aligning the Is Organization Within the Enterprise Has Its Set of Unresolved Issues. Why Is This Exercise Such a Contemporary Issue

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1. Aligning the IS Organization within the Enterprise has its set of unresolved issues. Why is this exercise such a contemporary issue? [25]

The alignment of business and IT has been a major management concern for decades. Two recent surveys revealed that it continues to be a top priority for CIOs. A contributing issue is the lack of functional relationships between business and IT, complicated by the complexity of the service delivery mechanism. There is also the attitude that a quick application fix, if implemented, will be the magic bullet that solves the problem and increases confidence and collaboration within the business units receiving the IT service. We can look at the IS organisation aligning within the Enterprise in the context of the Strategic Information Systems Planning (SISP) which entails establishing a program for implementation and use of information systems in ways that will optimize effectiveness of information resources and use them to support the objectives of the organization. In order to fulfill alignment the plan should:-

❖ Be deeply embedded in business issues ❖ Continue to meet Data Processing and MIS Needs ❖ Have objectives and priorities derived from business imperatives ❖ Provide long term benefits and advance business strategy

First, let’s look at why alignment problems occur. In some organizations, alignment difficulties can begin as communication problems when business and technical staff speak different languages and develop differing expectations. In other organizations, politics and control issues cause animosity and misalignment between IT and business staff. As an example, in one global company, IT sponsored an elaborate project with the sole objective of leading business operations to a solution predefined by IT. The project failed to win over its intended audience and further decreased…...

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